Terms & Conditions

1. Who we are

CrewDynamic and the CrewDynamic plans are provided by Crewdentials Limited ("we", "us"). By creating an account or using the service you are entering into an agreement with Crewdentials Limited.

2. Acceptance

By accessing or continuing to use the service you agree to these terms. If you do not agree, please do not use the service.

3. The service

CrewDynamic is an online workspace for yacht crew recruitment: recording vessel and department information, preparing job postings and sharing them with recruitment agents you choose.

4. Your account

• You must be of legal age and, if using the service for a vessel or company, have authority to act on its behalf.
• Keep your login details confidential; you are responsible for activity under your account.
• Provide accurate information and keep it up to date. You are responsible for who you share job links with.

5. Free period, subscription and data deletion

• You may browse and use the service free of charge for 14 days from the date you create your account.
• After 14 days, access is paused until you choose a paid CrewDynamic plan.
• If you do not upgrade to a paid plan, your account data will be deleted 28 days after you created your account.
• Plans are billed yearly in advance, plus applicable taxes. Prices are shown before you pay.

6. Payments

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, renewal, cancellation and refund terms are set out in Paddle's Buyer Terms. See also our Refund Policy.

7. Acceptable use

You must not misuse the service, including by:

• using it for anything unlawful, fraudulent or for spam;
• infringing anyone's intellectual property or privacy rights;
• introducing malware, probing or attacking our systems, or scraping the service;
• reverse engineering, reselling or redistributing the service, or bypassing technical limits.

8. Intellectual property

We own the service and all related software, documentation and branding. We grant you a limited, non-exclusive, non-transferable right to use it within your plan. You keep ownership of the content you enter and allow us to host and process it only to provide the service.

9. Service level

We work to keep the service available and accurate, but we do not guarantee uninterrupted or error-free operation. To the fullest extent permitted by law, the service is provided without implied warranties.

10. Liability

To the extent permitted by law, we are not liable for indirect or consequential loss (including loss of profits, data or goodwill), and our total liability is limited to the fees you paid in the 12 months before the claim. Nothing in these terms limits liability for fraud, death or personal injury caused by negligence.

11. Suspension and termination

We may suspend or end your access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. When access ends, your data is deleted as described in our Privacy Statement.

12. Changes and contact

We may update these terms from time to time. Questions: ellen@crewdentials.com.